Start Here
Create your first customer
Set up a customer account with contact info, billing terms, tax exemption, and delivery addresses. Everything you need before taking their first order.
- Customer type, net terms, and credit limit
- Tax-exempt setup
- Saving a delivery address
Open guide
Start Here
Create your first product
Add a product to your catalog with pricing, inventory tracking, units of measure, and delivery settings so it's ready to sell and dispatch.
- SKU, category, and unit of measure
- Pricing tiers and full-load discounts
- Inventory tracking and deliverable flags
Open guide
Start Here
Create your first order
Build a cart, assign a customer, add products, review tax and totals, and complete the sale.
- Building a cart and assigning a customer
- Customer-specific pricing and taxes
- Choosing between payment, delivery, and will-call
Open guide
Setup
Walk through settings
Configure store information, taxes, users, delivery zones, email, printing, and backups before opening the register.
- What to set up on day one
- Tax rates, delivery fees, and user roles
- Email, printer, and backup configuration
Open guide
Daily Operations
Work your orders queue
Filter the order queue, collect balances, print forms, send emails, and handle portal requests.
- Filtering and searching orders
- Collecting payments on open balances
- Handling customer portal order requests
Open guide
Daily Operations
Run the delivery board
Assign deliveries to trucks, check load pressure, set the stop order, and dispatch drivers from the board.
- Reading the daily workload and unassigned queue
- Assigning deliveries to trucks
- Using pairing suggestions and dispatching
Open guide
Daily Operations
Turn a cart into a delivery order
Turn a cart into a scheduled delivery, look up the delivery fee, and recalculate tax from the drop address.
- Scheduling a delivery from the POS
- Automatic fee matching from the delivery address
- Destination-based tax calculation
Open guide
Checkout
Use checkout
Take payment by card terminal, manual card entry, cash, check, on-account charge, store credit, or split tender.
- Hardware terminal vs. in-app card entry
- On-account and store credit
- Splitting a payment across multiple methods
Open guide
Customers
Use the B2B portal
Review and approve online order requests from wholesale and contractor portal accounts.
- Setting up portal access for a customer
- How customers browse and submit orders
- Approving portal requests in the Orders queue
Open guide
Customers
Order confirmation emails
Send a confirmation email with a link the customer can use to pay a balance by card or ACH.
- Sending a payment link from an order
- How customers pay by card or ACH online
- How the payment posts back to the order
Open guide
Back Office
Use purchasing
Manage suppliers, purchase orders, incoming bills, payments, balances, and due dates.
- Setting up suppliers
- Creating and tracking purchase orders
- Recording bills and logging payments
Open guide
Back Office
Use reports
Run sales, inventory, A/R, and tax reports for a day, week, month, or custom date range.
- Choosing and filtering reports
- Reading period-over-period comparisons
- Sales tax reports for filing
Open guide
Back Office
Use email
Manage customer and supplier email without leaving FlintPOS. Link messages to orders, customers, and purchase orders so your communication history stays in one place.
- Reading and sending email from inside FlintPOS
- Linking messages to customers and orders
- Flagging supplier emails for Accounts Payable
Open guide