Subscription

Purpose

Subscription shows your FlintPOS billing status, plan, price, and billing date. It also links to Stripe so you can manage billing.

Where to find it

An admin can open Settings > Subscription.

Product locationSettings > Subscription

Prerequisites and availability

Use an admin account to review billing. The Stripe page opens only when your FlintPOS account has a billing record. Always read the current price and renewal date on screen.

Setup and operating steps

1. Open Settings > Subscription.
2. Select Refresh if you just made a billing change or the status looks old.
3. Check the status, price, plan, and end date.
4. Select Manage Billing. If your plan is set to end, select Review in Stripe.
5. In Stripe, make the change you need. Return to FlintPOS and select Refresh.
6. Check that the new status appears before you use a paid add-on.

Your plan and add-ons

Subscription shows the FlintPOS service plan, billing status, and renewal period. Add-ons turn on tools and add their shown charges to your FlintPOS billing cycle. An active plan does not turn on every add-on. An active add-on does not finish its setup. For example, after activating Storefront, you still need to choose a site type, publish a product, and clear the setup checks. Use Manage Billing for plan changes and Add-ons to activate tools.

Field reference

Expected results

After you change billing in Stripe, Subscription shows the updated status after you refresh.

Troubleshooting

• If the status looks old, select Refresh.
• If Manage Billing is not available, your account may not have a Stripe billing record. Ask the account owner or an admin to check the subscription.
• If an add-on is still locked after payment, refresh Subscription and Add-ons. Check that the add-on says Active.
• If Stripe will not open, try again later or ask your admin to review the account.

Related settings

Use Add-ons to activate tools. Use Storefront or Communications to finish their setup.